Your Questions, Answered
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SAS is short for San Antonio Shoemakers. All of our shoes are handcrafted in San Antonio Texas, and have been for over 50 years.
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Absolutely yes! There are only a handful of US made shoes on the market these days, and we are proud to be one of them. While the raw materials to make products are sourced from around the globe, the designing, processing, and production are all done at our factories in Texas. Come see for yourself the next time you’re in San Antonio TX, we offer tours daily.
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Feel free to reach out anytime by email - SASalderwood@gmail.com
or call during business hours - (425) 672 -2770
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In the event your shoes don't work out, you have 15 days from the day you received them, to send them back. Important: double check to make sure that you bought the shoes from our website www.mySASshoes.com, then simply tape up the box and mail them back. Please include a note with your order #, as well as return or exchange instructions.
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We do guarantee our footwear from manufacturer defects within a reasonable amount of time and wear. Normal or abnormal wear and tear will not be considered a manufacturer defect. While we use the highest quality leather and other materials available, all materials break down over time, whether worn or not.
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Check your email for the order confirmation #. At www.mySASshoes.com, our order #’s are 5 digits long, and begin with a 3 or 4. You may need to search your inbox for “SAS”. If you’re still not able to verify, feel free to call or email us directly.
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With our free shipping option, you can expect to receive your shoes within 3 - 10 business days.
With expedited shipping, the wait is 2-3 business days.